Privacy Policy

Last updated: April 10, 2026

1. Introduction

Fuze X ("we," "our," or "us") operates the Fuze X mobile application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using Fuze X, you agree to this policy.

2. Information We Collect

We collect information you provide directly and information generated through your use of Fuze X:

  • Account Information: Name, email address, phone number, date of birth, and profile photo when you create an account.
  • Activity Data: Activities you log, venues you visit, achievements you earn, and preferences you set.
  • Content: Photos, videos, reviews, and other content you share on the platform.
  • Location Data: With your consent, we collect precise or approximate location data to suggest nearby activities, venues, and events.
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Usage Data: How you interact with Fuze X, including features used, pages viewed, and session duration.
  • Payment Information: When you make purchases through the app, payment details are processed securely by our third-party payment providers. We do not store full payment card numbers.

3. How We Use Your Information

  • Provide, maintain, and improve the Fuze X platform and its features.
  • Personalize your experience with AI-powered activity suggestions and venue recommendations.
  • Process transactions, memberships, and ticketing through the platform.
  • Send notifications about activities, events, achievements, and account updates.
  • Generate analytics and insights for venue partners (always in aggregated, anonymized form).
  • Detect and prevent fraud, abuse, and security threats.
  • Comply with legal obligations and enforce our terms.

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Venue Partners: When you book, check in, or interact with a venue, we share relevant information to fulfill the service. Venue analytics are always aggregated and anonymized.
  • Service Providers: Third-party companies that help us operate, such as cloud hosting, payment processing, analytics, and customer support.
  • Legal Requirements: When required by law, regulation, or legal process, or to protect the rights and safety of Fuze X, our users, or the public.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal, accounting, or security purposes.

6. Data Security

We implement industry-standard technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

  • Access and Portability: Request a copy of your personal data in a portable format.
  • Correction: Update or correct inaccurate information through your account settings.
  • Deletion: Request deletion of your account and personal data.
  • Location: Disable location sharing at any time through your device settings.
  • Notifications: Manage push notification preferences in the app or your device settings.
  • Marketing: Opt out of promotional emails by clicking the unsubscribe link in any marketing email.

8. Children's Privacy

Fuze X is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete that information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by email. Your continued use of Fuze X after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at: